Unique Collection of Furniture and Crafts
from Bali and Java

Local Pickup & Shipping Policy

Currently we do not offer shipping for any products purchased on BalinesiaImports.com.  

Our staff will arrange pickup day and time and location with the buyer. 

Return & Refund Policy

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through BalinesiaImports.com

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

  • Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 3 days of receiving the item. In such cases, a replacement may be provided at the discretion of Balinesia Boutique Imports LLC.
  • Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 3 days for a possible refund or exchange.
  • Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
  • Expired Products: Receiving a product in an expired condition warrants a report to our Customer Service within 3 days for potential refund or replacement.
  • Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

How to Contact Us

For any questions or concerns regarding these policies, please contact us at:

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check BalinesiaImports.com for updates.

Last Updated: 5/27/2024